Q: Will you have the right to self-export it
A: Yes, we have export permissions, special foreign currency accounts, foreign currency can be accepted directly.

Q: Do you have export certification?
A: Our Products in 2006 through the ISO9001: 2000 quality system certification, shortly before the field through the Swiss certification company SGS. Have the ability to ensure that products meet the export standards of the parameters

Q: what kind of payment of exports of goods? 
A: For foreign clients, we generally use the T / T or LC payment

Q：what about standard size is  shelves of yours?
A；Because of the shelf in a certain range can be customized in accordance with the requirements, so fundamental are non-standard products. We can only provide to customers to use the most common size, there is no standard size

Q:What color are the racks of your commonly used?
A：frame is blue beam is orange board is Gray, If you have special needs, We can customize for your special size

Q: Why the rack at the main frame and addation frame? How to distinguish between them?
A: the rack structure is then deducted, There are two rows of post-hole on upright, As long as the rack in a row,the first is main frame, the remaining is addation frame,main frame=addition frame+frame（Side）

Q: I want to subjoin some parts on my original racks, Can you provide this service?
A: If you are using our products, accessories can be increased at any time. If the products of other manufacturers, depending on style. Increase the overall shelf, we can also provide.

Q Whether or not to provide your exclusive design drawings?
A: Yes, we provide engineering design drawings, professional planning and design, and the design of free services. If you need information related, please call or Email consultation, at any time to serve you

Q: I have the catalog, I note that your quote on the network than I have received a lower bid, which one is actually accurate?
A: Our efforts are to maintain price stability, but the price of steel Change in view of uncertainties, we offer to clients are based on the actual calculation of the current price. Network may not have up-to-date prices, so we suggest that you can call the latest prices.

Q: if placing order to you , when you can delivery to me ?
A: And scheduling based on the volume of orders in order to set a single, 100,000 below the single-delivery within 12  days, following the 200,000 orders, delivery in 12-15  days, more than 200,000 in the 15-20  days to complete. Exceptional circumstances delivery can be flexible

Q: how to install the rack solution when We are in a foreign country?
A:For foreign clients, we have the relevant pre-shipment shelf installation drawings and photography of video files to help users quickly and easily operation. If the structure of the complex security requirements, we can provide free training for your staff to install.